Privacy policy

Who we are

This website is operated by W&A Velo Cargo. For any question about this policy, email anna@awvelocargo.com or call 860.212.3010.

What we collect

We only collect what you choose to send us through this website:

• Rate calculator: your monthly package volume, origin ZIP code, average package weight, name, company name, phone number, and email address.
• Booking form: your name, company name, email address, phone number, the service you are interested in, your order volume range, the times that suit you, and any notes you add.

Like any website, the company that hosts this site may keep standard server records, such as IP address, browser type, and the pages requested. This site also loads its fonts from Google Fonts, which may receive your IP address and browser details.

How your information is sent

When you submit a form, your email app opens with the details filled in, addressed to anna@awvelocargo.com. You send that message yourself. Email passes through your email provider and ours. Please do not send payment card numbers, bank details, or government ID numbers through these forms.

If we change how forms are delivered, we will update this page.

How we use it

We use the details you send to reply to your request, prepare a shipping rate comparison or call, and follow up on any work that results. We do not use form details for marketing emails, and we do not sell them.

Cookies and tracking

Our website does not set cookies and does not use advertising or analytics trackers.

Who we share it with

We share your details only when needed to respond to you, with the email and hosting providers that keep this website and our email running, or when the law requires it.

How long we keep it

We keep request details for as long as needed to reply and to manage any work that follows. Then we delete or archive them. You can ask us to delete them sooner.

Your choices

You can ask to see, correct, or delete the information we hold about you. Email anna@awvelocargo.com and we will respond within a reasonable time.

Children

This website is for businesses. It is not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this page. The date at the top shows when it last changed.